Privacy Policy
Hankook Tire Co., Ltd. (hereinafter referred to as the “Company”) attaches great importance to the personal information of users. This Privacy Policy complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection and the Personal Information Protection Act. Any revision on this Privacy Policy shall be notified in accordance with the method stipulated in the relevant laws and regulations.
Chapter 1: Scope of Personal Information Collection
1. The Company collects the personal information of users only listed in the “Purpose of Collection and Use of Personal Information” in this Privacy Policy, which is the minimum information necessary for the Company to provide services in accordance with fair and legal means. In addition, the Company shall not refuse to use the basic service for optional items because user provides no such information.
2. In principle, the Company shall not collect any sensitive personal information which may significantly infringe on the basic human rights of a user (Information about ideas and beliefs, union and political party membership and withdrawal, political views, health, sex life, place of birth and domicile, criminal records...). However, an exception shall be made in cases where the personal information to be collected is specified in the law or it is necessary as it is directly related to the provision of the service with the user's consent.
Chapter 2: Purpose of Collection and Use of Personal Information
This site uses analytics provided by Google for service analysis and service level improvement. Accordingly, the following information may be automatically generated and collected while the website service is used. The user has the right to object to the collection of information. However, such objection to the consent may restrict use of certain services.
• Collected items: service use records, access logs, cookies, access IP information
※ For details such as the purpose of using cookies, please refer to [Chapter 7: Matters concerning the installation, operation and rejection of devices for automatic collection of personal information].
Chapter 3: Processing and Retention Period of Personal Information
1. The Company shall process the personal information within the period of retention and use of personal information in accordance with laws and regulations or the period of such agreed upon when collecting personal information from the information subject, and destroy it without delay when the purpose of use is achieved.
2. The following information shall be retained for the period specified for the following reasons:
(1) Website visit history
- Retention ground: Communication Confidentiality Protection Act
- Retention period: 3 months
(2) Records related to display and advertisement
- Retention ground: Consumer Protection Act in Electronic Commerce
- Retention period: 6 months
Chapter 4: Procedure and Method for Destroying Personal Information
1. In principle, the Company destroys the applicable personal information without delay when the period of use has elapsed or information destruction has been requested.
2. The electronic files shall be completely deleted using a technical method so that they cannot be recovered or reproduced. Other records, printed materials, written documents shall be destroyed in a crushing or incineration bin.
3. . If no information and communication service is used for one year, the Company takes a necessary measure such as destroying the personal information. However, any necessary action such as destruction shall be taken after the period has elapsed if a separate period is specified by law or a different period is specified at user's request.
Provision of Personal Information to Third Parties
The Company provides no personal information to any third parties without the user's prior consent.
Chapter 6: Consignment of System Processing
1. The Company entrusts the system as follows for smooth operation such as providing better service and providing customer convenience.
2. The Company shall provide no user's personal information to any other company if the related service is not used during the business entrusted to the company.
| Custody company | Custody task |
|---|---|
| Hankook Networks Co., Ltd. | Computer system operation and maintenance |
| Concentrix Corporation | Website system development and operation management |
Chapter 7: Matters concerning the installation, operation and rejection of automatic personal information collection devices
The Company uses 'cookie' information which frequently stores and retrieves user information to provide personalized services. A cookie is a very small text file where the server which is used to operate the website sends to the user's browser and is stored on the user's computer hard disk.
Cookies never automatically or actively collect personally identifiable information, and a use may refuse to store or delete these cookies at any time.
1. Purpose of use of cookies
The Company uses Google Analytics, a web analysis service provided by Google, Inc. (hereinafter 'Google') for the purpose of providing better service to customers to provide anonymous cookie information (i.e., demographic data) to analyze and evaluate how customers use the company's services, identify customer needs, and improve and customize services and products to provide efficient services.
Processing of the information collected through Google Analytics is governed by the Google Privacy Policy and the Google Analytics Terms of Use.
• Google Privacy Policy: https://www.google.com/intl/ko/policies/privacy/
• Google Analytics Terms of Use: https://www.google.com/analytics/terms/kr.html
The Company does not collect personally identifiable information through Google Analytics, and not combine any information we collect with personally identifiable information obtained through other sources.
2. How to reject cookie setting
The user has the option to install cookies. Therefore, the user may opt-out of automated cookie information collection through the methods below.
(1) How to set browser to reject cookies
[Internet Explorer]
– Select [Internet Options] from the [Tools] menu.
– Select [Advanced] in the [Privacy] tab.
– Set ‘Block’ in [How to handle cookies].
[Edge]
– Choose [Settings] from the [Tools] menu.
– [Site and permission management]
– Select [Manage and delete cookies and site data].
– Select [Block] to manage.
[Chrome]
– Select [Settings] from the More menu in the upper right corner.
– Select [Advanced] at the bottom.
– Select [Content Settings] in [Privacy & Security].
– Select [Cookies] to ‘disable’ [Allow sites to store and read cookie data].
(2) Install Google Analytics blocking browser add-on: https://tools.google.com/dlpage/gaoptout
I agree to the use of cookies and tracking mechanisms which are used to analyse my activity on this website in order to improve my user experience.
Chapter 8: Technical/Administrative Measures for Personal Information Protection
1. Technical countermeasures
The Company protects users' personal information safely through security functions in accordance with relevant legal regulations and internal policies. The Company is taking measures to prevent damage caused by computer viruses by using a vaccine program. Vaccine programs are updated regularly, and the update is applied as soon as the vaccine is released to prevent infringement of personal information if a virus suddenly appears. The company encrypts, stores and manages the user's password, and employs a security device which can transmit personal information safely on the network. To prevent leakage of your personal information from being hacked, the Company uses a device which blocks intrusions from outside and monitors any intrusion 24 hours a day X 365 days a year.
2. Administrative measures
The Company strictly limits the personal information handling personnel to those who perform personal information management tasks and those who need to handle personal information for business purposes, and emphasizes the observance of the personal information handling policy through frequent training for the person in charge.
Chapter 9: Right of User/Legal Representative and How to Exercise
1. If a user requests correction of errors in personal information by writing, telephone, e-mail or fax, the personal information shall not be used or provided until the correction is completed. In addition, the third party of the result of the correction will be notified without delay so that correction can be made if incorrect personal information has already been provided to a third party.
2. The Company may request to view and provide transaction information held by user with his/her consent, where the company will take necessary measures so that it can be read without delay.
3. As for children under the age of 14, the legal representative has the right to view or correct the child's personal information, and the right to withdraw consent to collection and use.
4. It is possible to request access to personal information in accordance with Article 35 of the Personal Information Protection Act, and the Company will endeavor to promptly process the user's request for access to such personal information.
Chapter 10: Personal Information Protection Officer and Consultation/Report
1. To protect users' personal information and handle complaints related to personal information, the Company has designated a person in charge of personal information protection. For any questions regarding user personal information, please contact a personal information protection officer or the relevant department below.
Personal Information Protection Officer
Department Name: Information Security Team
Person in charge: Ji-hyung Lee
Contact: 031-5178-7161
E-mail: ljhbajo@hankooktech.com
Customer Service Representative
Contact: 080-022-8272
E-mail: as@hankooktech.com
2. If you need to report or consult on other personal information infringement, please contact the following organizations:
(1) Personal Information Infringement Report Center (http://privacy.kisa.or.kr / 118 without area code)
(2) Cyber Investigation Division of Prosecution Service (http://www.spo.go.kr / 1301 without area code)
(3) Cyber Security Bureau of National Police Agency (http://cyberbureau.police.go.kr / 182 without area code)
(4) Personal Information Dispute Mediation Committee (http://kopico.go.kr / 1833-6972)
Chapter 11: Change in Privacy Policy
This Privacy Policy is effective on July 28, 2022.
Hankook Tire & Technology Co., Ltd. (the 'Company') prioritizes a user's personal information. This Privacy Policy complies with relevant laws such as Act on Promotion of Information and Communications Network Utilization and Information Protection and Personal Information Protection Act. If the Company revises this Privacy Policy, it will provide its notice according to the method prescribed by the relevant laws and regulations.
Chapter 1: Scope for collection of personal information
1. The Company collects only the personal information of users listed in “Purpose of collection and use of personal information” in this Privacy Policy, and this is the minimum information necessary for the company to provide its service in a fair and lawful way. In addition, the Company will not deny your use of basic service because you do not provide for any optional item.
2. The Company in principle collects no sensitive personal information (information on ideology, belief, membership, withdrawal of labor union/political party, political views, health, sex life, place of birth and domicile, criminal record...) which is likely to significantly compromise a user's basic human rights. However, an exception shall be established when the law specifies the personal information to be collected or when there is consent from the user as it is necessary in direct connection with the provision of services.
Chapter 2: Purpose of collection and use of personal information
1. In principle, our company does not directly collect users’ personal information on this website. If, however, the collection of personal information becomes necessary, the minimum amount of personal information required will be processed to provide quality service, and consent will be obtained separately.
2. This site uses analytics provided by Google for service analysis and service level improvement. Accordingly, the following information may be automatically generated and collected while the website service is used. The user has the right to object to the collection of information. However, such objection to the consent may restrict use of certain services.
• Collected items: service use records, access logs, cookies, access IP information
※ For details such as the purpose of using cookies, please refer to [Chapter 7: Matters concerning the installation, operation and rejection of devices for automatic collection of personal information].
Chapter 3: Processing and retention period of personal information
1. The Company shall process the personal information within the period of retention and use of personal information agreed upon at the time of collecting personal information from the information subject in accordance with law, and destroy it without delay when the purpose of use is achieved.
2. The following information is retained for the specified period for the following reasons:
(1) Records on contract or subscription withdrawal...
- Basis for retention: Acts on Consumer Protection in Electronic Commerce...
- Retention period: 5 years
(2) Records on payment and supply of goods...
- Basis for retention: Acts on Consumer Protection in Electronic Commerce...
- Retention period: 5 years
(3) Records on consumer complaints or dispute handling
- Basis for retention: Acts on Consumer Protection in Electronic Commerce...
- Retention period: 3 years
(4) Visit history of website
- Basis for retention: Protection of Communication Secret Act
- Retention period: 3 months
(5) Records on indication and advertisement
- Basis for retention: Acts on Consumer Protection in Electronic Commerce...
- Retention period: 6 months
Chapter 4: Destruction procedure and method of personal information
1. In principle, the company shall destroy the relevant personal information without delay when the period of use has elapsed, or upon request for withdrawing membership or destroying information.
2. For any electronic files, the company shall delete the information using a technical method so that it cannot be recovered or reproduced, and have other records, printed materials, written documents shredded or destroyed by incineration.
3. Unless information and communication service are used for one year, the Company takes any necessary measure such as destroying personal information. However, if a separate period is set by the law or if a period is set differently at the request of the user, the Company takes any necessary measure such as destruction after the period has exceeded.
Chapter 5: Provision of personal information to third parties
1. The company shall not provide the personal information to any third parties without the user's prior consent.
Chapter 6: Consignment of processing personal information
1. The Company consigns the following personal information for smooth business performance, such as providing better service and customer convenience.
2. The Company does not provide the user's personal information to any other party unless the related service is used during the entrusted business.
| Consignment company | Consigned business tasks |
|---|---|
| Hankook Networks Co., Ltd. | Computer system operation and maintenance |
| Concentrix Service Korea | Website system development and operation management |
3. Overseas transfer of collected personal information. The company entrusts and stores some personal information to overseas companies for the purpose of providing the services and enhancing the user convenience.
| Person to whom personal information is transferred (Name of trustee) | Country to be transferred | Date of transfer and Transfer method | Purpose of using personal information (Details of entrusted business) | Retention ∙ Period of use |
|---|---|---|---|---|
| Amazon Web Services, Inc | Occasional transmission | through the information and communication network of Korea | Provide data storage and backup, system operation server | Upon termination of the system maintenance and management contract between the company and [Amazon Web Services, Inc] or until membership withdrawal |
In order to ensure the safety of personal information protection during consignment contracts, the Company clearly stipulates strict adherence to personal information protection instruction, prohibition of personal information, and liability for any accident, and keeps the contents of the contract in writing and electronically, and supervises whether the personal information is handled safely. If the Company is changed, the company shall notify the changed company name on the Privacy Policy page.
Chapter 7: Matters concerning the installation, operation, and refusal of automatic personal information collection device
The Company uses 'cookies' that store and retrieve user information from time to time to provide personalized and customized services to users. A cookie is a small text file where the server running the website sends to the user's browser, and is stored on the user's computer hard disk. The information collected by the Company through cookies is limited to the company ID, and no other information is collected.
1. Purpose of using cookies: Provide target marketing and personalized service through analysis of access frequency and visit time of members and non-members, identification of users' tastes and areas of interest, tracking traces, and identification of the degree of participation in various events and number of visits, Utilization of measures such as service reorganization, information on usage period when using paid services, posting on bulletin boards
(1) For further information on cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit http://www.allaboutcookies.org/.
(2) Our website uses Google Analytics cookies. Information collected by Google Analytics cookies will be transmitted to and stored by Google on servers in the United states of America in accordance with its privacy practices. To see and overview of privacy at Google and how this applies to Google Analytics, visit https://www.google.com/intl/en/policies/privacy/. You may opt out of tracking by Google Analytics by visiting https://tools.google.com/dlpage/gaoptout?hl+en-GB.
2. How to reject cookie setting: A user has an option to install cookies. Therefore, the user can allow all cookies by setting options in his/her web browser, go through confirmation whenever a cookie is saved, or refuse to save all cookies.
To learn more about the cookie settings for your browser, please select the links below:
Internet Explorer
Firefox
Chrome
Safari
This applies to fundamental base functionalities such as navigation on the website, correct display in your internet browser or requesting your consent.
Without these web technologies and cookies our website does not work.
(2) Analytics Cookies
For this reason we use analysis technologies (including cookies) which pseudonymously measure and evaluate which functions and content of our websites are used, how and how often.
On this basis we can improve our websites for users and only display the content of interest to the average user.
(3) Marketing Cookies
Chapter 8: Technical/Administrative measures for personal information protection
1. Technical measures
The company protects users' personal information safely through its security function in accordance with the relevant laws and regulations and internal policy. The Company uses a vaccine program to take measures to prevent damage caused by computer viruses. Vaccine programs are regularly updated. In the event of a sudden virus appearance, we apply the vaccine as soon as it is released to prevent invasion of personal information. The Company encrypts a user's password to store and manage data, and adopts security devices that can safely transmit personal information on the network. In order to prevent leakage of your personal information by hacking, the Company uses a device that blocks intrusion from outside and monitors intrusion 24 hours a day X 365 days a year.
2. Administrative measures
The company strictly limits the employee handling personal information to those who perform personal information management tasks and those who are unavoidable to handle personal information for business purposes, and emphasizes their compliance with the Privacy Policy through regular training for employees in charge.
Chapter 9: Rights of users and legal representatives and how to exercise them
1. If a user requests correction of an error in personal information in writing, by phone, e-mail, and fax, no personal information will be used or provided until the correction is completed. In addition, if wrong personal information has already been provided to a third party, we will have the result of correction to be notified to the third party without any delay so that the correction can be made.
2. With the consent of the user, you may request to view or provide the transaction information you hold. In this case, the Company shall take necessary measures to ensure that you can view it without a delay.
3. For children under the age of 14, the legal representative has the right to view or modify the child's personal information, and the right to withdraw consent to collection and use.
4. You can request access to personal information in accordance with Article 35 of the Personal Information Protection Act, and the Company shall make efforts to promptly process users' requests for access to personal information.
Chapter 10: Person in charge of personal information protection and consultation/report
1. In order to protect users' personal information and handle complaints related to it, the Company appoints a person in charge of protecting the personal information. If you have any questions regarding your personal information, please contact the person in charge of protecting the personal information or the relevant department below.
[Personal Data Protection Officer]
Name: Koh Myoung Soo
Team: Information Security Team
E-mail: privacy@hankookn.com
Chapter 11: Changes to Privacy Policy
1. This Privacy Policy is effective as of 17/10/2023.
2. If the Company changes this privacy policy, we will notify the reason and details of the change in advance on the notice section of the website.